Coach Communio’s Privacy Policy
Coach Communio.com (http://www.CoachCommunio.com or “Coach Communio” or the “Website” or the “Site”) is a directory of professional life, career, and business coaches (hereinafter referred to as a Coach or Coaches), owned and operated by Rectio Coaching LLC. As a Coach, Coach Communio helps you build your coaching business and get new clients. As an individual or potential coaching client, Coach Communio enables you to find a coach based on your goals and needs. This Privacy Policy (the “Policy”) is designed to help you understand how we collect and use personal information and how we handle privacy issues.
Changes to our Privacy Policy
We reserve the right to modify this Policy at any time without notice, so please review it frequently. The date at the top of this page indicates when this Policy was last revised. This Policy applies to all information we have about you and your account with us.
If we decide to change this Policy, we will post those changes to this privacy statement and other places we deem appropriate so that you know what information we collect, how we use it, and under what circumstances we disclose it, if any.
If we make material changes to this Policy, we will notify you here, by email, or by prominent notice when you log into the Site before the change becomes effective.
The Information We Collect
When you visit Coach Communio, you provide us with two types of information: A) personal information (such as your name and email address) that you have voluntarily disclosed to us, and B) non-personally identifiable information that is generated when you interact with the website.
A) Personal Information
When you register with Coach Communio as a Coach, you provide us with your name, email address, phone number, location (city, state, province), and other details about your coaching credentials and services. This information is collected and publicly displayed on the website for prospective coaching clients to see. We also collect credit card information if you subscribe to a paid plan. Apart from your email address and credit card information, all of the information you voluntarily submit to the website may be publicly displayed.
We may occasionally use your name and email address to send you notifications regarding new services Coach Communio offers that we think you may find valuable. If you opt to receive this communication from Coach Communio, we will send you, our newsletter. If you wish to unsubscribe from promotional emails, including newsletters, follow the unsubscribe instructions included in each promotional email.
Coach Communio may send you service-related announcements from time to time through the general operation of the service. For instance, if a prospective client sends you a consultation request, you will receive an email alerting you to that fact. Generally, you may opt out of such emails that are not promotional in nature by editing your notifications settings, though Coach Communio reserves the right to send you notices about your account even if you opt out of all voluntary email notifications.
When you use Coach Communio as a potential coaching client, you may request a consultation directly from one of the coaches listed in our directory, or participate in our Referral Program. If you order a consultation, we will ask for your name and email address to automatically send a one-time email to the coach on your behalf. We do not send you other emails unless you expressly agree to receive more information from Coach Communio. If you participate in the Coach Communio Referral Program (i.e., get a coach recommendation), we ask for your name, email address, phone number (optional), location, your goal for hiring a coach, and any additional details that pertain to your request for a coach. By default, we will publish your request (not including personally identifiable details) as a means for communicating to Coaches the value of our service. Upon request, we can unpublish it. After submitting your referral request, we contact you to collect more information about your coaching needs, send you up to five recommended coaches, and periodically follow up with you to ensure we deliver a high-quality service. In all cases, Coach Communio stores personal information to track the success of our services.
Testimonials
From time to time, we post testimonials on our website. We receive permission to post testimonials that include personally identifiable information before posting. If you wish to update or delete your testimonial, contact us at privacy@CoachCommunio.com.
Surveys or Contests
From time to time, we may allow you to participate in contests or surveys on our website. If you participate, we may request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary, and you, therefore, have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We use this information to notify contest winners and award prizes, to monitor site traffic, or to personalize the website.
Service Providers
We use third parties to provide various services on our behalf such as an email service provider and credit card processor. When you sign up to receive our newsletter, we will share your email address with our email service provider. When you subscribe to a paid membership on the Site, we use a credit card processor to store your credit card details securely and charge your credit card when payments are due.
Third parties are prohibited from using your personally identifiable information for any other purpose, including their marketing. These companies are authorized to use your personal information only as necessary to provide these services to us.
If Coach Communio is involved in a merger, acquisition, or sale of all or a portion of its assets. In that case, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information and any choices you may have regarding your personal information.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and to comply with a judicial proceeding, court order, or legal process served on our website.
We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.
B) Tracking Technologies
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We may combine this automatically collected log information with other information we collect about you to improve the services we offer you, marketing, analytics, or site functionality.
Coach Communio and our analytics, affiliate, or email partners use technologies such as cookies, beacons, tags, and scripts to analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information about our user base as a whole. We may receive reports based on these companies’ use of these technologies on an individual and aggregated basis.
We use cookies to remember users’ settings (e.g. language preference) and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited.
Third parties with whom we partner to provide certain features on our Site or display advertising based on your Web browsing activity use LSOs such as HTML 5 to collect and store information.
Various browsers may offer their own management tools for removing HTML5 LSOs.
Third-Party Advertising
Ads appearing on this website may be delivered to users by Coach Communio or one of our Web advertising partners. Our Web advertising partners may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement. In this way, ad servers may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. This Policy covers the use of cookies by Coach Communio only and does not cover the use of cookies by any advertisers. We have no access to or control over these third-party cookies.
Clear Gifs (Web Beacons/Web Bugs)
Our third-party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs) that help us better manage content on our Site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customer’s personally identifiable information.
Links to Other Sites
This website contains links to other sites that are not owned or controlled by Coach Communio. Please be aware that we, Coach Communio, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our Site and to read the privacy statements of every website that collects personally identifiable information.
This privacy statement applies only to information collected by this website.
Co-Branding
Please note that when you use our Feedback Page and other Feedback features, you will be on a third-party site. The pages will be branded as ours but powered by a third party. Please note that the third parties’ privacy policy governs the collection and use of information provided on the Site powered by them. Their privacy policy link is included on each of the co-branded pages.
Blog
If you comment on posts published on the Coach Communio blog, you should be aware that any personally identifiable information you submit can be read, collected, or used by other users of this forum and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in this forum. To request the removal of your personal information from our blog or community forum, contact us at privacy@CoachCommunio.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we cannot do so and why.
Social Media Widgets
Our website includes Social Media Features, such as the Facebook Like button. These Features may collect your IP address and which page you are visiting on our Site and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are hosted by a third party or hosted directly on our Site. The company’s privacy policy governs your interactions with these Features.
Coach Directory / Public Profile
The profile you create on our Site will be publicly accessible unless otherwise indicated. We will list you in our publicly accessible coach directory. Please remove your profile from the directory by emailing us at privacy@coachcommunio.com or canceling your account on the Account Settings page.
Changing or Removing Information
Access and control over most personal information on Coach Communio is readily available through the profile editing tools. You may modify or delete any of your profile information by logging into your account. Individuals who wish to cancel their Coach Communio account may do so on the Account Settings page. Removed information may persist in backup copies for a reasonable period but will not be generally available. Where you use the service’s communication features to share information with other coaches, you generally cannot remove such communications.
We will retain your information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Security
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us during transmission and after receiving it. Coach Communio takes appropriate precautions to protect our users’ information. Your account information is located on a secured server behind a firewall. When we collect sensitive information, such as your credit card, we use SSL encryption to protect this data. However, no method of transmission over the Internet or electronic storage method is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services.
How to Contact Us
Should you have any questions or concerns about the security on our website or these privacy policies, please email us at:
info@CoachCommunio.com.
Coachcommunio.com
San Diego, CA,
USA
